Frequently Asked Questions
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Ordering & Quotation
How do I get a price?
Send us the product, quantity, colour and destination using the quote form, by email ([email protected]) or WhatsApp (+86 135 1658 7780). We reply with a quotation.
What is the minimum order quantity?
MOQ depends on the product, colour and packaging. Please contact us with your requirement.
Can you supply under my own brand?
Yes. See OEM / Private Label: we can discuss your label and packaging requirements.
Samples
Can I get a sample?
Yes – tick “I would like to request a sample” in the quote form, or click Request Sample on any product page. Sample terms are confirmed by our team.
Can I see colours before ordering?
Browse the Colour Library or download the K7 colour card PDF. Screen colours are approximate, so request a physical sample to confirm.
Shipping to Africa
Which countries do you serve?
We work with buyers in Nigeria, Ghana, Kenya, Tanzania, Cameroon, South Africa and other African markets.
How is the order shipped?
Shipping method, lead time and Incoterms are agreed per order. Tell us your destination port in the inquiry.
Technical
Where can I find TDS, MSDS and test reports?
On each product page under “Technical documents”, and on the Certificates page. Other documents are available on request.
How much epoxy floor coating do I need?
Theoretical consumption of the epoxy colored-sand floor coating is approx. 1.5–2.5 kg/m² (brochure). Use the Coverage Calculator for an estimate.
What certifications do you have?
French A+ (epoxy and acrylic coatings), RoHS and Certificate of Conformity (epoxy), third-party test reports, a utility-model patent and a registered trademark. See Certificates.
Distributors
Are you looking for distributors?
Yes. Apply on the Become a Distributor page and our export team will contact you.